Terms of use

Published: 25 Sep. 2022

Modified: 22 Jul. 2026

Effective Date: July 20, 2026

Welcome to Capyd ("we," "us," or "our"). By accessing or using our website at capyd.com (the "Site"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree with these Terms, please do not use the Site.

1. About the Site

Capyd is an informational website that provides troubleshooting guides, error code explanations, and repair instructions for household appliances. Our content is designed to help homeowners diagnose and understand appliance problems. We do not sell products, provide repair services, or offer professional appliance repair consultations.

2. Acceptance of Terms

By accessing the Site, you confirm that you are at least 16 years of age and have the legal capacity to accept these Terms. If you are accessing the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Use of Content

3.1 Informational Purpose Only

All content on this Site — including articles, guides, images, and any other materials — is provided for general informational purposes only. Our troubleshooting guides are not a substitute for professional repair services, manufacturer support, or certified technician advice.

3.2 No Professional Advice

Nothing on this Site constitutes professional, technical, or safety advice. Appliance repair can involve electrical hazards, gas connections, heavy components, and other risks. You should always:

  • Disconnect appliances from power before attempting any repair
  • Consult your appliance's official manual and manufacturer support
  • Hire a qualified technician for repairs involving gas lines, high voltage, or refrigerant
  • Follow all local building codes and safety regulations

3.3 Accuracy

While we strive to keep our content accurate and up to date, we cannot guarantee that all information is complete, current, or error-free. Manufacturers may change error code definitions, firmware, or recommended procedures without notice. Always verify critical information with official manufacturer resources.

4. Intellectual Property

4.1 Our Content

All original content on this Site, including text, graphics, logos, and the overall design, is the property of Capyd and is protected by international copyright laws. You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission.

4.2 Permitted Use

You may view, download, and print pages from the Site for your own personal, non-commercial use, provided that you do not modify the content and you retain all copyright and attribution notices.

4.3 Trademarks

Brand names, product names, and trademarks mentioned on this Site belong to their respective owners. Their use on this Site is for identification and reference purposes only and does not imply endorsement or affiliation.

5. User Conduct

When using the Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to any portion of the Site or its systems
  • Use automated tools (bots, scrapers, crawlers) to access or collect content from the Site beyond what is permitted by our robots.txt file
  • Interfere with or disrupt the Site's functionality or servers
  • Reproduce, republish, or redistribute our content for commercial purposes without written authorization
  • Engage in any activity that could damage, disable, or impair the Site

6. Third-Party Advertising

This Site displays advertisements provided by third-party advertising networks, including Google AdSense. These ads are served by third parties and may use cookies and similar technologies to deliver relevant advertising. We are not responsible for the content, accuracy, or practices of any third-party advertiser. Clicking on an advertisement will redirect you to a third-party website governed by its own terms and privacy policy.

7. Third-Party Links

Our content may contain links to external websites for reference or additional information. These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content or practices of any linked third-party sites. You access external sites at your own risk.

8. Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Site will be available at all times or free from errors
  • The content is complete, accurate, reliable, or current
  • Any repair performed based on our guides will be successful or safe
  • The Site is free from viruses or other harmful components

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CAPYD AND ITS OWNERS, OPERATORS, CONTRIBUTORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM:

  • Your use of or inability to use the Site
  • Any action taken based on the information provided on the Site
  • Personal injury or property damage resulting from appliance repairs attempted using our guides
  • Any unauthorized access to or alteration of your data
  • Any third-party content, advertisements, or links on the Site

This limitation applies regardless of the legal theory (contract, tort, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Capyd, its owners, and contributors from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Site or your violation of these Terms.

11. AI-Generated Content Disclosure

Some content on this Site is created with the assistance of artificial intelligence tools. All AI-assisted content undergoes human editorial review before publication. While we use AI to improve efficiency and coverage, a qualified human always verifies the accuracy and safety of the information. For details about our content creation process, please see our Editorial Policy.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page, with the updated effective date noted above. Your continued use of the Site after any changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Colombia, without regard to its conflict of law provisions. For users outside Colombia, you agree that any disputes shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the competent courts of Bogota, Colombia.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and Editorial Policy, constitute the entire agreement between you and Capyd regarding the use of the Site.

16. Contact

If you have questions about these Terms of Use, please contact us through our Contact page.